Reiterate
AI Chat

Chat agents that
actually answer.

Drop-in AI chat for your website, WhatsApp, Messenger, or Slack. Trained on your voice, your data, your guardrails. Answers questions, captures leads, books bookings, without a human in the loop.

Indicative pricing

From AUD $800 / month

Tiered by conversation volume and surface count. Most SMB hospitality operators sit between AUD $800 and $1,500 per month.

Single-channel
AUD $800 / mo

Website chat widget, brand-trained, 1 booking integration, 1,000 conversations included.

Multi-channel
AUD $1,500 / mo

Adds WhatsApp + Messenger + Instagram DM, 5,000 conversations, weekly tuning.

Operator
AUD $3,000 / mo

Multi-channel + internal staff knowledge assistant, custom integrations, dedicated analyst.

What we do

The offer

Website chat

On-site widget that converts cold traffic. Books, captures, qualifies. Replaces clunky forms.

Multi-channel

Same brain across WhatsApp, Messenger, Instagram DMs, Slack, Teams. One source of truth.

Knowledge assistants

Internal-facing assistants for staff, ops, and concierge teams. Reduces training overhead.

Guardrails first

Tone of voice, refusal rules, escalation triggers, content moderation, written before launch.

How it works

The process

  1. 01

    Knowledge audit

    We ingest your website, FAQs, documents, and brand voice. Tag what is on-message and what is off-limits.

  2. 02

    Design

    Conversation flows, escalation paths, capture forms, integration to your CRM and booking stack.

  3. 03

    Train

    Fine-tuning on your voice, edge case handling, evaluation suite built before deployment.

  4. 04

    Deploy

    Widget code, channel integrations, staff training. Live in days, not months.

  5. 05

    Iterate

    Weekly review of conversations, prompt updates, knowledge refresh. Compounds in quality every week.

Why us

What sets this apart

Brand-trained

Your voice, your tone, your no-go zones. Not a generic ChatGPT widget pretending to be your brand.

Real conversion data

Every conversation logged with outcome. We optimise for booking, lead, or resolution, not just engagement.

Multi-channel

One brain, many surfaces. Web, social DMs, internal tools. Knowledge stays in sync.

Guardrails first

We design refusals, escalations, and content limits before deployment. No embarrassing AI screenshots.

Questions

FAQ

How long to launch?+

Standard deployment in 10 to 14 days. Complex multi-channel rollouts in 30.

Will it hallucinate?+

It will refuse before it invents. We build evaluation suites that catch hallucinations before they reach production.

Pricing?+

Tiered by conversation volume. Most SMB hospitality operators sit between AUD $400 and $1,500 per month.

Does it integrate with my CRM?+

Yes. HubSpot, Salesforce, Pipedrive, Klaviyo, custom APIs. Booking integrations include Clubtech, OpenTable, Tock, Resy.

What languages?+

Any language the underlying model supports. Production-grade today: English, Indonesian, Mandarin, Spanish, French, German.

Justin Hannan
Reviewed by Justin Hannan, Founder & Managing Director.
Last updated 1 May 2026

Convert more of the traffic you already have.

Show us your website. We will respond with a 5-minute audit of where chat would lift conversion, free.

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